Frequently Asked Questions
What kinds of books do you sell?
How does shipping work?
Will my order arrive by a specific date?
Media Mail typically takes 5–8 business days and is less predictable. Priority is typically 2–3 business days.
Carrier times are not guaranteed. For deadlines, pick Priority.
What if my package is delayed, lost, or damaged by the carrier?
Carrier issues (e.g., USPS Media Mail delays/damage) are outside our control and are not refundable by default. Please first contact the carrier with your tracking number.
If unresolved, contact us with photos—we can often offer a store credit as a courtesy.
Used books are one-offs and sold as described; returns are limited. For rare/time-sensitive orders, we recommend Priority shipping.
Do you accept returns?
Can I upload photos for a return or issue?
Can I place a bulk / direct order?
- Typical minimum: 10+ copies of the same title (mixing formats OK).
- Lead time: 5–10 business days for most titles; rush options available.
- Tax-exempt and POs accepted for qualified orgs.
Email hello@particularreads.com with quantity, title(s), ship-to ZIP, and timing.
I’m an author—how do I get published with Particular Reads?
- Query: genre, word count, audience, timeline.
- Proposal: scope & pricing—hybrid model (you keep your rights).
- Production: editing, design, ISBN, print setup.
- Distribution: listings and fulfillment guidance.
Start at Get Published or email hello@particularreads.com.
How do I track my order?
Where can I read your Terms & Privacy?
Condition Guide
Each book is hand inspected and graded prior to listing. The conditions are as accurate as we can possiblly be given the nature of used items. Two books listed in the same condition may have different types of wear. We will send the least noticibly worn copy avaialable upon ordering.
Still need help?
Send us a note and we’ll get back to you soon.